You Make Our World Go Round!
Payments & Refunds
Artsy Geek is a full service digital marketing and design agency. We are local to the Bay Area, but we have clients throughout the United States. In addition to offering services such as website design, brand consultation and development, content creation, and graphic design, we sell a selection of printables, greeting cards, workbooks, and other stationery items in our shop.
Artsygeek.com is protected by a Let’s Encrypt TLS 1.3 security certificate.
Contact Information
Our mailing address is 4900 Shattuck Ave. #3074, Oakland, CA 94609. You can reach us by phone at (510) 852-9873 or by email at info@artsygeek.com. In person appointments are available at 444 Estudillo Ave Suite C, San Leandro, CA 94577. We do not accept walk-in appointments.
Payments
Artsy Geek accepts USD.
Artsy Geek accepts Visa, Mastercard, PayPal, check, and money order for services provided.
Artsy Geek accepts Visa, Mastercard, and PayPal for purchases made in our shop.
Payment Processing Information
Online payments for services are processed through a third-party PCI-compliant app, Harvestapp.com. Recurring payment information for website maintenance services is submitted directly through Stripe.com.
Purchases for digital and physical products are processed through WooCommerce on artsygeek.com. Actual payment information is processed by the Stripe and PayPal gateways and their respective servers.
Refund Policy
Payments received for digital products and services are not refundable.
Physical products ordered through artsygeek.com such as greeting cards and posters are eligible for a refund if the product was damaged or defective. If you would like to return a physical product, please email info@artsygeek.com to start the process.
Place the item securely in its original packaging, and mail your return to the following address:
Artsy Geek, LLC
4900 Shattuck Ave #3074
Oakland, CA 94609
Attn: Returns Department
All returns must be postmarked within 45 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return shipping costs are not refundable. After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 30 days from the receipt of your item to process your return.
Additional Policies & Terms
Our privacy policy is available here. You can find our terms and conditions here.